Try using the filter and enter only part of the job name. For example, if the job name is "St. John's Hospital" enter "john" in the "Job Name" field on the filter. Clear any other filter information such as serial #, fluid type, and receive dates by selecting the text and hitting the "delete" key. Click the "Apply Filter" button and the database will retrieve all samples for the User with "john" in the job name.
Use the same technique for searching by serial #.
If these search techniques do not help, you can email the lab at
rservice@anv.net for a copy of the report. Please provide the following information about your sample:
Company name
Job name
PO #
Equipment name
Fluid Type (oil, LiBr, refrigerant, etc.)
Date you shipped the sample
Contact name and phone number
The lab will locate the sample and provide you with an email copy of the report.